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Video Help

Helpful tips for downloading and playing the videos.

Most people can play the videos by simply clicking the appropriate file, that matches their computer and connection speed. The file should start streaming down and playing. If you haven't tried that yet, click here. Play Video
     
Easy Troubleshooting Steps:
  1. Try right-clicking and saving the complete file first. If your video is still jerky, try a smaller file (that has been encoded at a lower bit rate). This fixes most common video problems.
  2. If trying to stream the video, but it stutters at first, pause the video for a few seconds until it downloads a little more.
  3. Even if you have a modem, if you are use to waiting while downloading larger files on your 28K-56K connection, try the medium 4-Mb file. It's about the size of a common MP3 file, and it's much better than the smallest file.
  4. For Netscape users: Right-click and "Save Link As". After it downloads completely, open the file from "My Computer". If the file you download reports being corrupt, try this zip file.
  5. You should have it, but if you need the free Windows Media Player:
    WinXP (Included in OS) , Win98/Me/2000 , Win95/NT4 . Videos should play in player versions 6.4 and higher. They also might play in applications like Music-Match, that are registered in the operating system to play .wmv files.
 
If you are still having problems watching the videos, email our webmaster.
 
Mpeg video file (Mac and Linux):
High Speed (Cable/DSL/T1)
20 mb - Right click to save to your local hard-disk (This is the same video and is provided mainly for non-Windows users on broadband connections). Mpeg1 - Size 160x120 (smaller).
 

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